Family Action

Being a parent or carer to a child or young person can often be difficult without emotional support and guidance there to help. Many parents feel confused by what information is available or struggle to access services close to home.

Our new Digital Parent Support Service tackles these issues in a new and innovative way by using a network of ‘virtual’ volunteers from across the country to support parents and carers through telephone calls, email and text message

The service aims to:
- Help parents and carers manage the challenges of parenthood ‘virtually’ via telephone, text message and email
- Provide immediate support for parents and carers in need
- Provide longer term, regular one-to-one befriending support to parents feeling isolated
- Help parents with practical information, guidance and support
- Provide emotional and listening support to help parents and carers
- Help parents and carers understand and access relevant services and information

Accessing our free Digital Parent Support service couldn’t be easier. Any parent or carer from anywhere in England and Wales can get in touch with the service via telephone, text message or email using the below details.

Telephone: 0808 802 0222

Text message: 07537 404 282

Email: NDPSS@family-action.org.uk